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Chinedu
IT Support
Contacto
Competencias
Demonstrated experience with Network troubleshooting.
Demonstrated experience with Software installation.
Demonstrated experience with Customer support.
Demonstrated experience with Technical troubleshooting.
Demonstrated experience with Data analysis.
Educación
Idiomas
Resumen
IT Support open to new opportunities
Experiencia
IT Support
Provided day-to-day technical support to staff across computer systems, printers, internet connectivity, and business software.. Diagnosed and resolved hardware and software related issues to minimize downtime and maintain productivity.. Set up and configured new computers, mobile phones, and workstations for employees.. Performed basic system checks, updates, and configurations to ensure smooth operations.
IT Regional Support Officer
Installed new hardware and software systems across departments, ensuring smooth system functionality and integration.. Provided comprehensive troubleshooting support for both hardware and software related issues organization-wide.. Maintained detailed IT support documentation for easy reference and team collaboration.. Assisted in testing and deploying new software solutions for business operations.. Managed user accounts, login issues, and ensured data security compliance.
Medical Sales Representative
Engaged healthcare professionals to understand needs and position appropriate pharmaceutical solutions.. Built and sustained strong professional relationships with doctors, pharmacists, and key decision makers.. Delivered structured product presentations and communicated value propositions clearly and effectively.. Tracked market trends, competitor activity, and customer responses to guide sales strategy.. Maintained accurate sales records and contributed to territory performance reviews.. Participated in continuous product and sales training to strengthen technical and commercial knowledge.
Call Center Agent
Managed a high volume of inbound and outbound calls addressing diverse customer needs.. Followed structured communication scripts to maintain consistent customer service standards.. Resolved customer complaints and technical issues quickly and professionally.. Upsold additional products and services to maximize revenue opportunities.. Collected and reported on customer feedback for service improvement.. Trained and mentored new call center agents to enhance team performance.