Christian avatar

Christian - Customer Service & Digital Marketing Specialist with 5+ years of experience

Pereira, Risaralda Department, Colombiaen
Managed social media accounts and digital marketing efforts for various clients, enhancing brand visibility.
Designed and conceptualized brand identities for small companies, establishing consistent branding strategies.
Publicado en CazVid

Resumen

Experienced in managing customer relations, digital marketing strategies, and brand design for diverse industries.

Logros Clave

Habilidades

Customer ServiceAdvanced

Provided effective support across multiple campaigns, managing customer interactions and issues.

Digital MarketingIntermediate

Managed digital marketing efforts, including promoting brands and managing social media channels.

DesignIntermediate

Utilized Adobe Photoshop, Illustrator, and Premier for brand conceptualization and content creation.

Social Media ManagementAdvanced

Managed social media accounts to support community engagement and brand campaigns.

Idiomas

English(Advanced)Spanish(Native)

Experiencia

Virtual Assistant, Community Manager

Freelance

Jul 2020 - Jan 2022

Organized daily tasks, Managed digital marketing efforts, Developed brand identity for an education-focused client.

Design, Brand Architecture, Community Manager

Freelance

Dec 2019 - Mar 2020

Conceptualized and designed brands for small companies, Managed social media accounts, Maintained websites.

Customer Service Agent

Foundever

Jul 2017 - Apr 2019

Handled customer service for various campaigns including food subscriptions and financial services for USA customers.

Customer Service Agent

Teleperformance

May 2016 - Aug 2023

Managed and certified warranties for electrical appliances, Scheduled technical service appointments, Handled customer complaints.

Customer Service Agent

Axa Assistance

Assisted with travel insurance, Managed medical and travel emergencies for Argentine travelers.

Social Media Specialist Agent

Accedo Technologies

Feb 2022 - Aug 2023

Provided customer service, sales, and retention through social media, chat, and calls for AT&T, DirecTV, and Uverse customers in the USA.

Educacion

Fundación Universitaria del Área Andina

Marketing and Advertising Professional

Este es mi perfil