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Christopher
Operations & Customer Service Specialist with 15+ years in diverse sectors
Video resume
Contacto
Competencias
Handled customer returns and warranty issues at Best Buy, ensuring customer satisfaction.
Managed sales, inventory, and logistics across multiple roles including at Goodhue Boat Company and Rosano Chevron.
Directed repossession metrics and asset recoveries at Resolvion for institutional lenders.
Utilized consultative sales strategies at Fidelity Investments, including portfolio analysis and industry identification.
Coached and developed lacrosse teams, promoting leadership and fundamental sports skills.
Educacion
Resumen
Experienced in managing operations, customer relations, sales strategies, and team development across retail, finance, military, and sports sectors. Adept at problem-solving, process improvement, and building customer loyalty.
Logros Clave
- Managed customer return processes at Best Buy, resolving warranty issues efficiently.
- Led vendor and asset recovery operations at Resolvion, improving repossession metrics.
- Developed lacrosse programs for multiple teams, enhancing athletic leadership and team skills.
Experiencia
Service operations / database management
Sales of maintenance, repair, & detailing orders.
Sales & Convenience Store Management
Gas Station Operational Support
Account Management - Customer Services
Rectifying Customer Returns; Warranty Products.
Vendor Management, Asset Recovery & Client Services
Repossession Metrics; Institutional Lenders
Shipping/Receiving/Machining/Material Handling
Special Projects External Manufactured Clubs, New Golf Ball Project - Casing Construction & Laser Weld - Quality Analysis
Sales Manager New Accounts
Consultative Strategies - Client Portfolio Analysis - Advanced Asset Allocation/Resource Investments, Identification of Emerging Industries & Accredited Investors
Financial Sales Advisor
Preservation of Capital Strategies/Strategic Growth Plans, Corporate Bond & FX Fixed Income Specialist; Resource Industry & Counter-Party Risk Solutions
Commodity Manager
Procurement & Contract Negotiations; CCA Production Line, FAA/ISO Requirements - Quality Assurance - Change Orders to meet FAA Standards, Material Forecast & Invoicing/Spreadsheet/PartsLabor Costs toBoeing, Airbus, Bombardier ID/Trac
Officer, Lieutenant
Retail Sales Manager - U.S. Navy’s Largest Ships Store/Exchange - Indian Ocean - Singapore, Military Professor, Pacific Far East Campus, Central Texas College - Singapore, Carrier Group Logistics Support/Exchange - Military Sealift Command - Bayonne. N.J./Oakland,CA
Lacrosse Coach
Program Development of 3 Teams, Lacrosse League, Fundamentals, Leadership Training Program