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Cilene
Welcome to CazVid!
Contacto
Montevideo,Montevideo Department,Uruguay
Disponible en CazVid
Competencias
Active listeningIntermediate
Demonstrated experience with Active listening.
Multi-taskingIntermediate
Demonstrated experience with Multi-tasking.
De-escalationIntermediate
Demonstrated experience with De-escalation.
Effective communicationIntermediate
Demonstrated experience with Effective communication.
Problem solvingIntermediate
Demonstrated experience with Problem solving.
Educacion
High school
Liceo n*4 Juan Zorrilla de San Martín
Idiomas
enNative
Experiencia
Sales representative
ALORICA
2022 - 2023
Providing assistance with information regarding the customer’s account, such as billing and contracts., Informing the customers of our current services and products, as well as processing orders, ticketing and follow up of those resolutions., Handling complicated cases and de-escalating.
Customer service representative
ALORICA
2023 - Present
Assisting customers with quotes, reservations and the company’s rewards program., Handling an average of 80 contacts per day.
Habilidades
Active listeningMulti-taskingDe-escalationEffective communicationProblem solving
Publicado en CazVid - 17 may 2026