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Cindy
Administrative assistant
Contacto
Competencias
Managed end-to-end product lifecycle from conception to release.
Coordinated cross-team efforts to ensure timely project delivery.
Engaged with stakeholders to align product goals and updates.
Utilized data analytics to inform product decisions and improvements.
Educación
Resumen
Product Manager with over five years of experience leading product development, managing cross-functional teams, and driving strategic initiatives in the tech sector.
Logros Clave
- Led cross-functional teams to develop and launch three major products, increasing market share
- Streamlined product development processes, reducing time-to-market by 20%
- Built and maintained stakeholder relationships, ensuring project alignment and success
Experiencia
Administrative assistant
Respond to querie, complaints and collections from owners and occupants corresponding to their maintenance fees, fines, among others.
Customer service agent
Required to assist customer in their health insurance with claims, appointments, and dependents, bills and make changes under their accounts.
Collection Agent
Follow up on medical claims, understand why they were denied, contact insurance companies, and occasionally contact the patient based on the services provided., Verify whether the patient can be billed through the contract, whether we can make an adjustment, or whether it will be a write-off.