Cindy

Operations Assistant

Coordinated daily administrative, transportation, and logistics operations to ensure efficient workflows.. Processed Requests for Payment (RFPs), monitored payment transactions, and supported timely and accurate processing.. Prepared dispatch, payroll, pre-departure, trip budget, and operational reports using Google Sheets and Microsoft Excel.. Reviewed, validated, and maintained transportation documents to ensure completeness, accuracy, and compliance.. Coordinated with drivers, ERP specialists, and cross-functional teams to resolve documentation issues and support timely billing.. Maintained organized electronic and physical records for efficient document tracking and accessibility.. Supported process improvements by identifying documentation gaps and coordinating with relevant teams to ensure operational requirements were met.