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Tour Guide and Administrative Assistant with diverse customer service skills
Delivered excellent customer focus and service in winery and educational settings.
Exhibited excellent communication skills through guiding visitors and teaching.
Proficient in Microsoft Office, Zoom, and Google Meet to support administrative and teaching activities.
Maintained well-organized work processes across multiple roles.
Adapted to a variety of activities and work environments in wineries and educational settings.
Experienced in client engagement, administrative support, and leveraging technology for efficient work delivery across hospitality and education sectors.