Claudia - Customer Service & Medical Interpreter with diverse communication skills

Lima, Lima Province, Peruen

Provided critical medical translation services, facilitating effective communication between healthcare providers and non-English speaking patients.

Managed guest check-ins/check-outs and reservations, ensuring smooth hotel operations and high customer satisfaction.

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Resumen

Dedicated professional skilled in customer service, medical interpretation, and hospitality management. Adept at ensuring client satisfaction, facilitating medical communication, and managing front desk operations.

Logros Clave

Consistently met performance metrics in sales, customer service, and complaint resolution roles, demonstrating reliability and adaptability.

Habilidades

Customer ServiceExpert

Handled client inquiries, resolved complaints, and managed reservations across hospitality and call center environments.

Medical InterpretationAdvanced

Performed accurate translation of critical medical information, supporting healthcare communication for non-English speakers.

Communication SkillsExpert

Demonstrated effective verbal and written communication in multilingual settings, including medical and hospitality services.

Reservation & Front Desk ManagementIntermediate

Managed hotel reservations, check-ins/outs, and related administrative tasks fostering guest satisfaction.

Experiencia

Agente de Ventas Call Center

Teleatento del Peru

Venta de servicios y equipos móviles., Atención al cliente., Capacidad de negociación., Resolución de reclamos y quejas., Cumplimiento de métricas.

Over the Phone Medical Interpreter

Bilingual Language Services

Traduccion e interpretación precisa de información médica crítica en servicio directo a médicos y/u otros proveedores de atención médica que atienden a pacientes que no pueden hablar o entender inglés, según sea requerido.

Agente de recepcion

ISM asesores contables

Realizar el check in y check out de los huéspedes., Gestionar las reservas de habitaciones en línea, por teléfono y en persona., Recibir pagos de los clientes., Recibir a los huéspedes, distribuir las llaves de las habitaciones y explicar las comodidades del hotel., Responder y dirigir las llamadas...