Claudia - Customer Service & Administrative Specialist with 5+ years of experience

Provided customer support related to hotel bookings, billing, and cross-selling opportunities.

Created and optimized administrative procedures to ensure accuracy and efficiency.

Calculated costs, handled payments, and maintained financial records for the company.

Ensured confidentiality of sensitive information through secure filing systems and strict privacy policies.

Manage customer service regarding hotel reservations, billing and identify cross-selling opportunities and product promotion.

Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy., Calculate order costs and handle payroll, tax, and contribution payments., Collect payments from clients and maintain accurate financial records., Maintained confidentiality of sensitive...