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Claudio

Customer Service & IT Specialist with 10+ years of experience

Video resume

Customer Service & IT Specialist with 10+ years of experience
Claudio has experience in customer service, having worked with major companies such as Comcast, Xfinity, Amazon, and Earthlink.

Contacto

Honduras
Disponible en CazVid
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Competencias

Customer ServiceExpert

Handled customer inquiries and support for top-tier companies, maintaining high levels of client satisfaction.

IT SupportIntermediate

Provided computer assistance and IT support in corporate settings, managing technical issues and system operations.

Front Desk & Reception ManagementAdvanced

Led front desk teams at hotels, managing guest check-ins, reservations, and departmental operations.

Team LeadershipIntermediate

Managed store personnel and department staff, coordinating daily activities and staff responsibilities.

Content & Media HandlingBeginner

Has experience in managing video content and customer interactions related to media services.

Educacion

SYSTEMS ENGINEER
U.N.A.H.
Completed 2012
Systems Technician
UNITEC
TESOL International
U.N.A.H.
Completed 2004

Idiomas

Castellanonativo
Ingles100%

Resumen

Claudio is a dedicated professional with over a decade of experience in customer service, IT support, and management in retail and hospitality sectors. Skilled in client relations, technical assistance, and team leadership, he excels at ensuring customer satisfaction and operational efficiency.

Logros Clave

  • Provided customer service for major companies such as Comcast, Xfinity, Amazon, and Earthlink, ensuring customer satisfaction.
  • Managed front desk operations and reception departments at multiple hotels, overseeing resident and department management.
  • Held roles ranging from computer assistant to store manager, demonstrating versatility and leadership in retail and IT environments.

Experiencia

Expert MRI Agent

IMPACT BPO
Jan 2022 - Dec 2022

Tech & Customer service Rep

STARTEK
1998 - 2020

EARTHLINK UNIVERSAL AGENT

KNOAH SOLUTIONS

Computer Assistant (I.T.)

C.A. CORPORATION
DEC 2015 - AUG 2017

Computer Assistant (I.T.)

C.A. CORPORATION
June 2012 - May 2013

Store manager

GRUPO AUTOLATAS HONDURENAS S.A. de C.V
Jun 16 2009 - Jul 20 2011

Store manager

PUSH PLAY FAMILY ENTERTAINMENT
January 2003 - June 15, 2009

Customer Service Rep.

ATT&T Phone Corp.

Front Desk Clerk / Manager of Dept. of reception and Front Desk

FANTASY ISLAND BEACH RESORT AND MARINA HOTEL

Front Desk Clerk / Manager of Dept. of reception and Front Desk / Resident manager

HOTEL PLAZA SAN MARTIN

Habilidades

Customer ServiceIT SupportFront Desk & Reception ManagementTeam LeadershipContent & Media Handling
Publicado en CazVid - 17 may 2026
Contactar a Claudio