Cornelia

Operate/maintain office equipment such as machines, copiers, phone system and use computers for spreadsheet, word processing, database management and other application. Maintain a document log for each transaction as a way of ensuring that necessary materials bought are being received and filed properly.. Petty cash & payment of vendors ensuring receipts and vouchers for all transactions are kept well.. Other administrative tasks, such as ordering stationery and dispense supplies, accepting deliveries for the office.

Answering customers calls and providing assistance to them with their various concerns.. Educating customers about the product.. Empathizing with customers where necessary.

Responding to Customer Inquiries: Addressing customer questions and concerns through emails.. Providing Technical Support: Assisting customers with troubleshooting technical issues related to their queries or product.. Educating customers on the various rules and regulations governing the service or product.. Assisting customers have access to other customer service options within the product.

It was my primary responsibility to handle various administrative tasks efficiently, including office management, communication and correspondence, financial management, and providing essential support to the human resources department.

In my role as a Sales Representative, I was entrusted with the pivotal task of promoting and selling products or services to prospective clients. Leveraging strong interpersonal and communication skills, I engaged with clients to understand their needs, provided product demonstrations, and effectively communicated the value proposition of our offerings. My responsibilities also encompassed maintaining client relationships, addressing inquiries, negotiating terms, and closing sales deals to achieve revenue targets. Additionally, I diligently tracked sales activities, analyzed market trends, and provided feedback to management to optimize sales strategies and enhance customer satisfaction.

Collaborate with Financial Managers and other team members to successfully execute various accounting tasks.. Maintain company ledgers and daily financial transactions.. Create financial documents such as bills, invoices, pay-orders, payables, receivables and purchase orders.. Identify discrepancies in ledgers and accounts, tracking them to the source and correcting them.