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Courtney
Digital Marketing & Support Specialist with 10+ years of diverse experience
Contacto
Competencias
Experience managing multiple social media platforms, scheduling tools, and content creation for clients.
Conducted SEO research, GMB optimization, and developed marketing strategies for various businesses.
Provided technical support via chat and email, created knowledge bases, and managed client inquiries.
Produced website content, email campaigns, and promotional materials using various writing tools.
Created and managed Facebook, Pinterest, and Google Ads campaigns for diverse clients.
Educacion
Idiomas
Resumen
Experienced in social media, SEO, PPC, copywriting, and technical support with a proven record of managing diverse digital projects.
Logros Clave
- Managed social media, email marketing, SEO, and PPC campaigns across various industries.
- Founded and managed an Airbnb hosting business, demonstrating entrepreneurial skills.
- Progressed from technical support roles to social media management and marketing strategy execution.
Experiencia
Email Ticket & Social Media Management & Copywriting
Email Management, Website Blog Maintenance: Blog Link, Instagram Management, Marketing Strategy Outline, SEO Report, SEO Research, Copywriting
Founder
SEO, GMB, Website Management & Copywriting
GMB Optimization & Post Scheduling Management, Website Blog creation, Website Development, Marketing Strategy Outline, SEO Report, Project Management, SEO Research, Copywriting
Media Buyer Manager(FB, Pinterest & Google PPC)
Social Media Scheduling Management, Facebook, Pinterest Google Ads creation, Client Social Media Management, Client Success Manager, Marketing Strategy Outline, Calendar Management, Project Management, SEO Research, Email Management, Youtube Research, Ads Management - Multiple Clients, Email...
Customer Success Manager: Social Media & Website Content
Social Media Scheduling Management, Updating Clients on Tasks, Website Development & Design, Website Task Delegation & Management, Calendar Management, Project Management, Bookkeeping, Website Training, Facebook Ads Management, Ad Copywriting, Email Management & Outreach
VA & Executive VA > Social Media Manager
Social Media Scheduling Management for CEO, Updating Clients on Tasks, Executing VA Tasks for Clients, Lead Generation, Calendar Management, HR Duties & Hiring, Project Management, Data Entry, Bookkeeping (Quickbooks), Email Management, Travel and Booking, PodCast Creation & Management
Technical Support & Facebook Management
Facebook Management, Website Development, Facebook Support, Email Ticket Support, HTML Coding
Technical Support Specialist and Knowledge Base Writer
Utilized Intercom to provide Email and Live Chat Technical assistance, Website Development, Facebook Support, Email Ticket Support, HTML Coding, Technical Writing to Create the Knowledge Base, Website Design UI
Technical Engagement Specialist
Email & Livechat Sales, Shipping & Logistics, Account Management, Billing Support, Email Ticket Support
Real Estate Consultant
Generate Leads, Property Listing Management (Sale & Rental), Assist Clients during the selling and closing process, B2B Outreach (Update Lenders ,Real Estate Agents and Buyers/Sellers), Email Management & Scheduling, Utilized FlipNerd software (Generate Contracts & Leads Account...