Customer-focused professional with over 3 years of experience in technical support, customer service, and clinical data management. Skilled in troubleshooting, communication, and multitasking, committed to delivering quality solutions.
Skilled in delivering exceptional support, resolving issues efficiently, and ensuring customer satisfaction.
Proficient in diagnosing technical issues, especially with Microsoft Teams, and providing effective solutions.
Experienced in maintaining clinical databases, creating validation forms, and ensuring data accuracy.
Excellent written and verbal communication, facilitating teamwork and customer engagement.
Ibex
Dedicated customer services representative with a proven track record delivering exceptional service., Skilled in communication, redacting emails, teamwork, multitasking.
Concentrix
Experienced technical support engineer with a strong background in Microsoft teams technology., Proficient in diagnosing and resolving complex technical issues, providing virtual assistance to end users.
Oclinicals
Highly organized and detail oriented clinical data with extensive knowledge and principles practices., Preparing and maintaining clinical databases, creating and validating data entry forms of patient and doctor visits.
Software Development
Hello guys my name is Criseng, I was in Lopez, Eledon. I've been on the call center industry since 2018. I was working for Ibis for a period of time of two years and definitely have experience in customer service and tech support. Looking forward for new challenges and definitely looking for the financial status for the best of my family. Thank you and have a nice day.
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Capable of managing multiple tasks efficiently while maintaining attention to detail.
