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C

Cristian

Customer Service and Support Specialist with 5+ years of bilingual experience

Contacto

Cúcuta, Norte de Santander Department, Colombia
Disponible en CazVid
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Competencias

Customer SupportAdvanced

Handled inbound and outbound calls, providing support and translating for clients.

Administrative AssistanceIntermediate

Organized paperwork, provided commercial assistance, and supported operational activities.

English TeachingIntermediate

Designed lessons, assessed student progress, and employed strategies to improve language skills.

Language SkillsExpert

Fluent in English, used for translation, support, and instructional purposes.

Educación

Bachelor
Nuestra señora del milagro
Completed 2020
Jamestown english center
Completed 2020
IELTS
British council, idp and Cambridge assessment
Completed 2020

Idiomas

EnglishB2

Resumen

Experienced in providing bilingual customer service, administrative support, and English instruction, with a strong focus on process adherence and client communication.

Logros Clave

  • Provided bilingual support and translation services for diverse client needs at Teleperformance Colombia
  • Assisted with administrative organization and customer service tasks at Asegura2.com
  • Taught English and developed personalized learning strategies to improve student proficiency

Experiencia

Commercial and admin assistance

Asegura2.com
2 de febrero de 2021 - 30 de septiembre de 2022

commercial assistance, assistance organizing paper work, customer service

English teacher

Asegura2.com
2 de enero de 2024

Giving lessons, doing searching and strategies to improve the students' English level, reviewing topics to assure what they have done and studied

Agente bilingüe, specialist support and TSS or technical specialist support

Teleperformance Colombia
20 de octubre de 2022 - 11 de julio de 2024

taking inbound and outbound calls, translating for clients who do not understand English, following processes of the company, giving support, full knowledge about the policies

Habilidades

Customer SupportAdministrative AssistanceEnglish TeachingLanguage Skills
Publicado en CazVid - 3 jul 2025
Ver más Servicio al Cliente en CúcutaIn English
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  2. /Contratar en Colombia
  3. /Cúcuta
  4. /Servicio al Cliente en Cúcuta
  5. /Cristian
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