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Cristian
Customer Service Advisor with customer guidance and issue resolution
Video currículum
Customer Service Advisor with customer guidance and issue resolution
How do you prioritize your tasks when working remotely? Can you give an example of how you managed your time effectively in a previous role?
Contacto
Bogotá, Bogota D.C., Colombia
Disponible en CazVid
Competencias
Resource ManagementIntermediate
Managed resources efficiently to support customer service operations
Customer GuidanceIntermediate
Provided guidance and support to customers to improve satisfaction and issue resolution
Communication SkillsIntermediate
Effectively communicated with customers to understand and address their needs
Problem SolvingIntermediate
Resolved customer doubts and requests through proactive problem-solving skills
Educación
Business Administrator
University of Cundinamarca
Completed Present
Occupational Health and Safety Management System
Completed 12/2022
Idiomas
SpanishNative or Bilingual Proficiency
EnglishProfessional Working Proficiency
Resumen
Experienced in guiding customers, resolving doubts, and providing comprehensive information to ensure customer satisfaction.
Logros Clave
- Guided customers effectively by clarifying requirements and resolving doubts
- Provided comprehensive information to support customer needs
- Developed expertise in customer communication and problem-solving
Experiencia
Consulting Advisor
01/2022 - 08/2022
I was in charge of guiding customers, answering their requests, suggestions in order to clarify all required information and situations., Guiding customers, Resolve doubts, Provide information
Habilidades
Resource ManagementCustomer GuidanceCommunication SkillsProblem Solving
Publicado en CazVid - 3 jul 2025