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Business Analyst with 5 years of experience in data-driven decision making
Contacto
Competencias
Utilized data analysis tools to interpret complex datasets and inform business decisions.
Created detailed reports and dashboards for various stakeholders, enhancing reporting efficiency.
Supported strategic initiatives through comprehensive data insights and analysis.
Communicated complex data findings effectively to non-technical stakeholders.
Resumen
Dedicated business analyst with extensive experience in leveraging data to support strategic decisions and operational improvements.
Logros Clave
- Led multiple data analysis projects improving decision accuracy and business insights
- Progressed from Data Analyst to Business Analyst within 3 years, expanding skill set and responsibilities
- Developed reports and dashboards that supported strategic planning and operational improvements
Experiencia
BBTEC Specialist
Provide Tech support to customers, Reset emails, Reset voicemails, Check networks, Replace equipments
Tech support
Reset passwords, Troubleshoot equipments and networks
Customer Service Representative
Provied cutomer Service and Retention
Customer Service Representative
Provied cutomer
Customer Service Representative
Provied cutomer Service, Floor suport and Flex training.