Dalele - Customer Service Professional with 5+ years in Education and Consulting

Ability to convey information effectively and engage with diverse audiences.

Proficient in addressing customer needs and ensuring a positive experience.

Skilled in identifying issues and developing innovative solutions quickly.

Experienced in collaborating with team members to achieve common goals.

supervise children during lunch times. working as part of a team. ensuring the health, safety and wellbeing of the children during lunch time. positively encouraging them to take part in playground games and activities

Running reports for upcoming departures and chasing outstanding visas. Sorting through incoming Visa's. Double check all applications to be submitted to embassy. looking out for any that need double entry or express service or need to go to more than one embassy. When passports are back from embassy, check all visas are correct and load into the reservation system. Assist client/agent on phone with visa queries, obtaining additional information. Sending passports to clients and agents tracked service. Liaising with Courier Company and arranging pick-ups, lodging of applications. Answer the dedicated visa helpline calls. Be prepared at all times to help where needed by the team. Review practices and make suggestions for improvements

Working with customers and negotiating prices. translating things to them. Managing Properties and maintenance services. Translating documents