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Dalia
Customer Service Teleoperator with call handling experience in retail support
Contacto
Competencias
Responded to customer inquiries and resolved issues related to delivery and product quality.
Effectively communicated with customers over phone to address concerns and provide solutions.
Identified customer issues and provided appropriate assistance to resolve complaints.
Gained familiarity with products and common customer concerns related to delivery and spoilage.
Educación
Idiomas
Resumen
Dedicated teleoperator experienced in handling delivery-related customer concerns for retail clients.
Logros Clave
- Handled customer inquiries and complaints related to damaged or missing goods at Telus
- Managed calls from Walmart's grocery department to address product spoilage issues
- Provided support for complaints about delivery issues and product quality
Experiencia
Teleoperator in customer service
I answered calls from Walmart customers when they did not receive their package or received it damaged., I also handled calls from Walmart's grocery department, such as if the eggs or milk were spoiled.