Multilingual professional with extensive experience in education, interpretation, and customer service, dedicated to facilitating effective communication and learning.
Fluent in English and native Spanish, facilitating clear communication in diverse settings.
Designed and implemented curricula for language learners across various age groups and levels.
Provided interpretation in medical, legal, and social environments, ensuring accuracy and confidentiality.
Handled bilingual customer inquiries and maintained organized databases to support real estate operations.
One World Global Services LLC
Provide interpretation assistance tailored to the specific needs of clients in medical, legal, social, and immigration fields, ensuring accurate and fluent communication in English (C1 level) and native Spanish., Facilitate precise verbal exchanges, guaranteeing the correct transmission of critical information, such as medical diagnoses, treatment procedures, legal statements, and judicial processes., Adapt language and tone based on the cultural context and background of each patient or client, fostering clarity, empathy, and trust in sensitive and high-demand situations., Commit to confidentiality, neutrality, and professional ethics, actively contributing to patient safety, the protection of individual rights, and informed decision-making, aligned with HIPAA standards.
Learning Bridge Academy
Managed groups of over 15 students per level, ranging from A1 to C1, with a comprehensive pedagogical approach., Implemented dynamic strategies to develop the four key language skills—writing, reading, listening, and speaking—ensuring a balanced and effective learning experience., Focused on personalized teaching and active motivation, leading students to achieve a 90% success rate in their language proficiency goals., Designed and optimized educational materials, assessments, and interactive sessions that fostered linguistic immersion, while adapting technological resources and methodological approaches to enhance participation and understanding., Promoted a collaborative and structured learning environment, guiding students in their progression from basic to advanced levels, strengthening their confidence and communication skills in academic and professional contexts.
Formación de profesorado en idiomas extranjeros
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Adapted communication styles based on cultural contexts to foster understanding and trust.
Fundación Universidad de Carabobo (FundaUC)
Taught children, teenagers, and adults, guiding their learning from basic (A1) to advanced (C1) levels, following the Common European Framework., Implemented methodologies adapted to students' individual needs, ensuring progressive development in their language skills., Worked with institution-provided materials, complementing them with additional educational resources strategically designed to match each student's pace and progress., Integrated the four essential language skills—reading, writing, listening, and speaking—fostering a dynamic and engaging learning experience., Cultivated a motivating educational environment, encouraging student confidence and communication skills in academic and professional contexts.
IRG Corporation
Provided customer service in English and Spanish, handling inquiries and resolving issues through calls, emails, and chat., Acted as a liaison between real estate agents, buyers, and sellers, facilitating communication and ensuring a smooth and satisfactory experience for all parties involved., Managed databases focused on property searches, gathering and organizing relevant information for clients., Accurately updated data, structured information in Excel sheets, and optimized processes to improve real estate management efficiency.
