Demonstrated experience with Medical Spanish Interpreter.
Demonstrated experience with Customer Communication.
Demonstrated experience with Billing Management.
Demonstrated experience with Zendesk.
LanguageLine Solutions
Deliver consecutive and simultaneous language interpretation in medical settings, ensuring clear and effective communication between limited English proficient (LEP) patients and healthcare providers., Adhere to the National Code of Ethics for Interpreters, upholding the highest standards of confidentiality, accuracy, and professionalism in medical interpretation., Possess comprehensive knowledge of medical terminology and cultural nuances, ensuring accurate interpretation of complex medical information., Exhibit fluency in both spoken and written English and Spanish, with specialized expertise in medical terminology, ensuring precise and professional interactions., Proficiently collect and record patient appointment data using Microsoft Excel and other PC applications, submitting monthly reports on interpretation encounters for personal tracking and analysis.
TELEPERFORMANCE
Direct communication with customers through chat and email., Management of customer bills., Zendesk, Kustomer and Ujet usage., Assistance during team workshops using Google Forms and Docs.
Software Engineering
Extension course
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Demonstrated experience with Kustomer.
