Detail-oriented professional with extensive experience in logistics, customer support, and revenue cycle management. Proven leadership in streamlining operations and enhancing client satisfaction.
Expertise in managing supply chain processes, optimizing freight movements, and implementing tracking solutions.
Proven ability to deliver exceptional support, resolve issues efficiently, and enhance client satisfaction.
Experienced in medical billing, denial management, and insurance follow-ups to optimize revenue flow.
Led teams in multiple roles, fostering collaboration and achieving service excellence.
Lean Solutions
Spearheaded a dynamic Track and Trace team, optimizing logistics coordination and ensuring seamless freight movement.
Teleperformance
Expert Customer Service Representative with a robust background in back-office operations, delivering exceptional support and problem-solving.
Health Prime Inc
Detail-oriented Medical Billing Specialist focused on Accounts Receivable (AR) and Payment Posting. Proven track record in denial management, insurance follow-ups, and optimizing revenue cycle management (RCM) workflows to ensure timely reimbursements.
Karajillo Coffee
Led team as Head Barista.
High School Diploma
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