Daniel

Sales Agent

Provide internet, mobile, and cable service sales for U.S. customers based on best pricing and area-specific availability., Analyze client needs and recommend service packages tailored to their location and budget., Use internal tools to assess connectivity options and generate competitive offers., Maintain high customer satisfaction and consistently meet monthly sales targets.

Back Office Support

Handled administrative tasks and supported customer service operations., Providing loans information., Addressed credit-related inquiries and resolved identity theft and fraud cases., Provided accurate and confidential information to customers regarding credit histories.

Customer Service Representative and Sales

Customer Service & Technical Support

Resolved internet connection issues and billing concerns., Managed inquiries for Sears Home Warranty, assisting with insurance claims for home appliances., Provided information on loans, approvals, and requirements.

Customer Service Representative

Bell Boy / Guest Services

Welcomed guests, assisted with luggage, check-ins and check-outs., Delivered a high level of customer satisfaction through proactive support.