Dedicated professional with over 2 years of experience in scheduling, intake assessments, and confidentiality management within healthcare settings. Skilled in patient support, documentation, and compliance, seeking to leverage expertise in healthcare services.
Managed scheduling and intake assessments for patients seeking addiction treatment, ensuring clarity and compliance.
Handled sensitive health information following HIPAA regulations with professionalism and discretion.
Provided compassionate responses and support to callers, addressing questions and concerns during intake.
Validated insurance benefits, reviewed documentation, and facilitated communication between patients and providers.
Acadia Healthcare
Facilitator and/or person in charge of scheduling outpatient medical appointment, Schedule treatment appointments for individuals seeking help with opioid addiction recovery., Obtain complete and accurate information from callers who are requesting addiction treatment services., Conduct detailed...
Teleperformance
Responsible for tracking vehicle registrations, and issuing vehicle registrations and titles in the United States., In charge of completing back-office work of the customer who sold the car., Do daily or weekly follow ups to ensure that the customer send the pending documents., Keep a tracking...
Bachelor of Science and Humanities
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Utilized Word and PowerPoint to document and communicate appointment details and administrative information.
