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Daniel
Senior QA Engineer with 10+ years in Fintech and Software Testing
Video resume
Contacto
Competencias
Extensive experience validating REST APIs to ensure system integrity and functionality.
Proficient in SQL queries and log analysis for troubleshooting and quality assurance.
Skilled in manual and automated testing for web and mobile applications, ensuring defect-free releases.
Experience managing support tickets and incident resolution in technical support and enterprise environments.
Effective communication with developers, product owners, and clients to ensure project success.
Educacion
Idiomas
Resumen
Daniel is a dedicated QA professional with over a decade of experience in software testing, API validation, and support roles across fintech and enterprise environments. Proven ability to ensure system accuracy, reliability, and seamless integrations.
Logros Clave
- Ensured 100% accuracy in high-stakes transactional data for a fintech payroll platform.
- Led API-level testing and functional validation for mobile and web applications at Game Mecánica.
- Managed complex order tracking and operational support between manufacturing plants and enterprise clients at Emerson.
- Conducted deep log analysis and database queries to improve system reliability and performance.
Experiencia
Software QA Analyst
Led the technical validation of mobile and web applications, ensuring system integrity through extensive API-level testing and functional checks.. Collaborated closely with developers and product owners to identify, document, and prioritize technical bugs, facilitating smoother delivery cycles in production.. Managed the end-to-end testing lifecycle, utilizing Jira to track incident resolution and maintaining comprehensive technical documentation.
Senior QA Engineer (Fintech/Payroll Platform)
Managed quality assurance for a specialized fintech platform (payroll and accounting), ensuring 100% accuracy in high-stakes transactional data.. Performed deep-dive log analysis and database queries to identify the root cause of production errors and integration failures.. Worked directly with product managers to evaluate incident severity, ensuring that critical issues were addressed according to business priority and technical SLAs.
Order Manager (Enterprise Support)
Served as the primary technical and operational link between manufacturing plants and enterprise representatives in the U.S. and Canada.. Utilized Oracle and CRM tools to track complex orders and generate detailed reports, ensuring project milestones were met and stakeholders remained informed.
Junior QA Analyst & Client Support
Conducted manual testing and assisted clients with technical website configurations, ensuring successful integrations and final product stability.
Fraud Analyst (Payment Industry)
Analyzed transactional data to identify fraud risks and managed compliance cases, gaining deep insight into payment systems and financial regulations.
Technical Support Representative
Provided Tier 1 and Tier 2 technical support for connectivity and service issues, managing high-volume service tickets and real-time troubleshooting for the U.S. market.
Habilidades
Transcripcion del Video
Transcripcion del Video 1
Right on my resume, I've been working in two different areas for the past 15 years, all of them with foreign companies, most of them from the US. I've been in the customer service industry and for the past seven or eight years, I've been on the software industry. Right now, I'm just looking for a part-time job. I could lend a hand. I could lend a hand with anything you guys may need. So let me know if there's anything I can help you with.
Transcripcion del Video 2
So my resume, if you have already read my resume, I've been working in the software industry. Right now, the job offering is pretty low, so I'm looking for some other opportunities in the customer service where I have experience, so I'm looking for a part-time job if you could work for me. So if you have anything that could match my...
Transcripcion del Video 3
Hey guys, you've seen my resume. I'm a guy who has been working for the past eight, nine years on the subway industry and back offices. And a little bit earlier than that, when I was younger, I was working for the call center industry, so I have vast experience in customer treatment, satisfaction, et cetera. Right now, the job offers in my area are...