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Customer Service & Sales Agent with Call Center Expertise
Handled customer interactions to resolve queries and improve satisfaction.
Contributed to sales processes through outbound/inbound calls and customer engagement.
Scheduled appointments efficiently to support service delivery and sales pipelines.
Provided interpretation services to facilitate communication in diverse settings.
Experienced call center agent specializing in customer service, sales, and appointment setting, with additional skills in interpretation and back-office support. Located in Managua, Nicaragua.