Daniela

Marketing Coordinator

Managed daily operations of a medical clinic and diagnostic laboratory., Oversaw administrative functions, ensuring efficient workflow and patient satisfaction., Responsible for staff coordination, resource management, and compliance with healthcare regulations., Coordinated a team of 15 staff members including lab technicians, nurses, paramedics and front office., Implemented effective processes for patient registration, scheduling, billing, and lab sample management., Ensured high standards of customer service delivery and regulatory adherence within a fast-paced healthcare environment., Increased patient volume by a 55%, having initially., Within less than a year, the expansion of the clinic and laboratory accomplished., Successfully recruiting and integrating new medical specialists, such as Radiologist, Internal Medicine Physician, Pediatrician, Orthopedic and Physiologist, expanding the clinic’s range., Coordinated and managed strategic partnerships with external clinics to establish patient referral pathways to the laboratory., Increased revenue from sales by 20% in the first quarter and by mid-year 65%., Improve social media and created content for both the clinic Centro Medico San Francisco and Laboratorio Radiolabs., Conducted medical campaigns with the Mayor’s collaboration where people with needs could access free medical care., Developed and implemented content marketing strategies that resulted in a 98% increase in lead generation., Managed and optimized digital marketing campaigns (SEO, SEM, social media) which generated a 25% increase in web traffic., Analyzed marketing campaign data to identify trends and opportunities for improvement, resulting in a 15% reduction in cost per lead., Led the development of conversion-optimized landing pages, contributing to a 10% increase in sales., Conducted product forecast analysis to inform strategic planning., Set up and managed Mail Keys for targeted marketing campaigns., Created strategies with sales team to engage more prospects accounts, leading them to customer accounts.

Customer Service Representative

Administrator, Medical Clinic & Diagnostic Lab

Managed daily operations of a medical clinic and diagnostic laboratory., Oversaw administrative functions, ensuring efficient workflow and patient satisfaction., Responsible for staff coordination, resource management, and compliance with healthcare regulations., Coordinated a team of 15 staff members including lab technicians, nurses, paramedics and front office., Implemented effective processes for patient registration, scheduling, billing, and lab sample management., Ensured high standards of customer service delivery and regulatory adherence within a fast-paced healthcare environment., Increased patient volume by a 55%, having initially., Within less than a year, the expansion of the clinic and laboratory accomplished., Successfully recruiting and integrating new medical specialists, such as Radiologist, Internal Medicine Physician, Pediatrician, Orthopedic and Physiologist, expanding the clinic’s range., Coordinated and managed strategic partnerships with external clinics to establish patient referral pathways to the laboratory., Increased revenue from sales by 20% in the first quarter and by mid-year 65%., Improve social media and created content for both the clinic Centro Medico San Francisco and Laboratorio Radiolabs., Conducted medical campaigns with the Mayor’s collaboration where people with needs could access free medical care.