Daniela - Sales & Customer Service Specialist with 3+ years in Telecom & Outsourcing

Provided assistance with inquiries, billing, and technical support, ensuring a positive customer experience.

Achieved sales targets through personalized recommendations and product knowledge in a customer-facing role.

Supported sales operations by managing customer data and processing orders accurately.

Communicated effectively in English and Spanish, handling interactions with professionalism and clarity.

Provided personalized product recommendations and device protection plans to customers in English., Consistently met sales targets while maintaining excellent customer satisfaction and clear communication.

Assisted English-speaking customers with inquiries, billing issues, and technical support., Ensured a positive experience by handling each interaction with empathy, professionalism, and attention to detail.

Handled customer accounts, processed payments, and resolved billing disputes., Balanced customer service and collections goals by negotiating effectively and maintaining client satisfaction.

Supported sales operations by managing customer data, processing orders, and providing follow-up assistance in Spanish., Focused on accuracy, efficiency, and strong client relationships.