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D

Darwin

Supervisor, Customer Service agent

Contacto

Yonkers, New York, United States
Disponible en CazVid
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Competencias

Leadership

Demonstrated experience with Leadership.

Team Supervision & Coaching

Demonstrated experience with Team Supervision & Coaching.

Debt Settlement & Account Management

Demonstrated experience with Debt Settlement & Account Management.

Bilingual: English & Spanish (fluent, written & spoken)

Demonstrated experience with Bilingual: English & Spanish (fluent, written & spoken).

Microsoft Office Suite: Excel, PowerPoint, Word

Demonstrated experience with Microsoft Office Suite: Excel, PowerPoint, Word.

Educacion

GED
Roosevelt High School
Completed 2013

Idiomas

EnglishProfessional almost Native
SpanishProfessional almost Native

Resumen

Supervisor, Customer Service agent open to new opportunities

Experiencia

Supervisor, Customer Service agent

Laurus International
Jan 2015 - Jan 2016

Supervisedateamofcustomerserviceagents,providingtrainingandperformancecoaching.. Improvedteamefficiencyandcustomersatisfactionthroughstructuredworkflowimprovements.. Hadgreatcommunicationskillsandactiveseller

Sales Representative for direct TV

Alorica
Jan 2013 - Jan 2015

Consistentlyexceededsalesquotasthroughconsultativesellingstrategies.. Deliveredstrongcustomerengagementandbuiltlong-termclientrelationships.

Agent than escalated to Supervisor, Debt Settlement (Customer Service, Sales & Support)

B&M
Jan 2011 - Jan 2013

Topsellerformorethanaconsecutiveyear. Ledcustomerserviceandsalesoperationsinthedebtsettlementdivision.. Oversawteamperformance,implementedtrainingprograms,andoptimizedsupportprocesses.

Sales Representative

Nearshore
Jan 2009 - Jan 2011

Developedclientaccountsanddeliveredtailoredsalessolutions.. Achievedtop-performerstatusthroughstrongclosingskillsandcustomer rapport.

Co-Owner of a travel agency

Dar Data Services
Jan 2006 - Jan 2009

Handledcustomerinquiries,sales,advertising,emailcampaignEct.. Itwasagreatexperienceandwasdoinggreatforawhileandgainplentyknowledgeandskills.

Customer Service/Sales

Boss Antigua BET on Sports
Jan 2005 - Jan 2006

Assistedclientswithaccountservices,bettinginquiries,andcustomersupportneeds.. Learnanddevelopextraskillstoassisttheclientsinlessthanaminuteto maketheirbetsondifferentsports.

Habilidades

LeadershipTeam Supervision & CoachingDebt Settlement & Account ManagementBilingual: English & Spanish (fluent, written & spoken)Microsoft Office Suite: Excel, PowerPoint, Word
Publicado en CazVid - 1 sept 2026
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