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Dashuel
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Competencias
Demonstrated experience with English.
Demonstrated experience with Microsoft Management.
Demonstrated experience with Computer knowledge.
Demonstrated experience with Cell phone knowledge.
Demonstrated experience with Multitasking.
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View Dashuel's professional profile on CazVid.
Experiencia
Santander Customer Service Agent
Provided customer support for Santander clients regarding credit card payments, fees, and general banking services, Assisted customers in resolving issues related to loan inquiries, payment arrangements, and account concerns, Explained financial products and services clearly and professionally
Cisco Supply Chain And Logistics Management
Created hardware replacement orders for customers, making sure everything was set up right and followed Cisco’s process, Always checked if the items were in stock before placing any orders to avoid delays, Helped renew service contracts so customers could keep getting hardware replacements when needed
Collections Agent
Managed credit card collections through outbound and inbound calls, Negotiated payment arrangements to recover past-due balances while maintaining positive client relationships, Reviewed customer accounts, verified payment histories, and updated account information accurately
Lead Generator (Soft Sales)
Engaged with prospects through outbound calls to promote free webinars and informational sessions, Identified potential business leads by presenting relevant offers tailored to each prospect’s interest, Qualified leads by confirming interest and securing acceptance for scheduled events