David - Customer Service Specialist with 12 years of experience including 6 years WFH

Santo Domingo, Nacional, Dominican RepublicRemotoen

Accumulated 12 years of customer service experience, including 6 years working from home

Progressed from call center agent to assistant manager, gaining leadership and training skills

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced customer service specialist with 12 years in call centers and remote support, including leadership roles.

Served as trainer and on-the-job trainer, helping team members improve performance

Customer ServiceExpert

Provided high-quality customer support and technical assistance over 12 years.

Training & DevelopmentAdvanced

Conducted on-the-job training and mentored new hires to ensure quality standards.

Call Center OperationsAdvanced

Handled complex customer issues, managed workflows, and supported team operations.

Leadership & ManagementIntermediate

Assisted in supervising team members and supporting managerial duties.

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