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David

Remote customer Service Agent

Video currículum

Remote customer Service Agent

12 years of excellent customer service, including but not least 5 years experience on WFH please consider me as a asset to your projects thanks.

Santo Domingo, Nacional, Dominican Republic

Abierto a remoto

Disponible en CazVid

Customer ServiceExpert

Provided high-quality customer support and technical assistance over 12 years.

Training & DevelopmentAdvanced

Conducted on-the-job training and mentored new hires to ensure quality standards.

Call Center OperationsAdvanced

Handled complex customer issues, managed workflows, and supported team operations.

Leadership & ManagementIntermediate

Assisted in supervising team members and supporting managerial duties.

Experienced customer service specialist with 12 years in call centers and remote support, including leadership roles.

Accumulated 12 years of customer service experience, including 6 years working from home
Progressed from call center agent to assistant manager, gaining leadership and training skills
Served as trainer and on-the-job trainer, helping team members improve performance

Customer ServiceTraining & DevelopmentCall Center OperationsLeadership & Management

Publicado en CazVid - 3 jul 2025