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David
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Contacto
Competencias
Demonstrated experience with Effective communication.
Demonstrated experience with Language skills.
Demonstrated experience with Time management.
Demonstrated experience with Adaptability.
Demonstrated experience with Team/individual work.
Educacion
Idiomas
Experiencia
Barista
Prepared high-quality beverages following brand standards, including handling pastry products., Ensured compliance with hygiene and safety regulations to maintain a clean and efficient work environment., Managed cash register operations: sales recording, daily closing, and precise control of supplies and transactions., Delivered exceptional customer service, ensuring satisfaction and loyalty even during high-demand and pressure situations., Participated in high-traffic events such as concerts and fairs, demonstrating adaptability and efficiency., Received recognition for outstanding performance during quality assessments., Led the training and onboarding of new team members, providing guidance and support.
Customer Service Agent
Handled inbound calls, providing effective support and assistance to customers with inquiries, complaints, and requests., Managed cases and resolved issues promptly, ensuring customer satisfaction and loyalty., Accurately documented detailed information for each interaction, ensuring proper follow-up., Met company standards for quality, response times, and performance targets., Collaborated with other teams to resolve complex situations and improve the customer service process., Developed strong communication, empathy, and stress management skills in a fast-paced environment.