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David
Outsourcing Contractor / Supervisor
Contacto
Competencias
Experiencia demostrada en Team Leadership & Supervision.
Experiencia demostrada en Quality Assurance & Auditing.
Experiencia demostrada en Customer Service.
Experiencia demostrada en Sales & Negotiation.
Experiencia demostrada en Vacation & Hospitality Sales.
Educación
Idiomas
Resumen
Perfil profesional
Experiencia
Outsourcing Contractor / Supervisor
Supervised and managed teams responsible for auditing services provided to clients in the United States.. Monitored employee performance and ensured compliance with company quality standards.. Conducted quality reviews, evaluations, and performance assessments.. Coordinated workflow and provided coaching to improve productivity and efficiency.. Assisted in reporting, process improvement initiatives, and operational management.. Maintained communication between management and team members to ensure project success.
Vacation Package Sales Representative
Promoted and sold vacation packages to international guests and tourists.. Presented resort benefits, amenities, and exclusive travel experiences.. Assisted customers throughout the sales process while maintaining excellent service standards.. Built rapport with clients and addressed questions regarding accommodations, activities, and vacation options.. Worked to meet and exceed sales targets.
Audio Technician (Sound Engineer)
Served as an Audio Technician for hotels and private events, including Meliá Punta Cana Beach, Majestic Resorts Punta Cana, and Club Med Punta Cana.. Set up, operated, and monitored professional audio systems.. Mixed sound for live entertainment, corporate events, and private functions.. Troubleshot technical issues during performances and events.. Coordinated with performers, event organizers, and production teams.. Ensured high-quality sound delivery and customer satisfaction.