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David
Dispatcher and Team Leader
Contacto
Competencias
Demonstrated experience with Salesforce CRM.
Demonstrated experience with Zendesk CRM.
Demonstrated experience with MS Office.
Demonstrated experience with SAS.
Demonstrated experience with SPSS.
Educación
Idiomas
Experiencia
Dispatcher and Team Leader
Managed the dispatch and transportation of over 4,800 vehicles per month, coordinating with carriers, brokers, and clients to ensure timely and efficient delivery., Personally dispatched and coordinated an average of 750 vehicles per month, maintaining high accuracy and client satisfaction., Supervised a team of 12 sales representatives, setting performance goals, delivering training, and providing ongoing coaching to maximize team effectiveness., Generated an average personal net revenue of $25K–$28K monthly, while team revenue averaged $120K per month., Optimized transport routes and resolved delivery challenges using tools like Highway, CentralDispatch, Turvo, and TNX, reducing delays and minimizing carrier downtime., Led client acquisition and retention efforts, negotiating transport rates and contracts while maintaining long-term relationships with brokers and clients., Used Power BI and Excel for sales reporting and performance tracking; relied on RingCentral for efficient internal and external communication., Maintained full compliance with DOT regulations and internal operating procedures to ensure safe, legal, and efficient transport operations.
Bilingual agent
Bilingual financial risk advisor in charge of suggestions, issues, claims and complaints from the users of CashApp, investment advice, reimbursements, banking-fraud claims and strategies, Bitcoin investment and more.
Bilingual Tech Support and Sales Agent
Tech support agent with knowledge in sales of non-tangible products such as antivirus, MS office package and loyalty programs., Appointment-setting for hardware installations, troubleshooting of home security and network devices.
Salesclerk
Salesclerk for a publicity company involved in motorcycle decoration and tuning., B2C direct sales, portfolio and inventory management, potential commercial leads opening, post-sale follow-up and support.
Cashier and Jr manager
Managing transactions with customers using cash and e-devices., Issuing receipts and tickets., Monitoring sanitation procedures., Assisting with inventory and daily accounting and deposit records., Ensuring successful completion of the daily targets and goals of the operation.