Dynamic professional with extensive teaching, corporate training, and project management experience, skilled in curriculum development, software tools, and enhancing communication skills across diverse settings.
Design and deliver comprehensive English curricula to diverse audiences, improving communication skills.
Create engaging and effective educational content tailored to learner needs and goals.
Implement training programs that enhance employee communication and operational efficiency.
Coordinate and oversee projects ensuring timely delivery and quality standards.
Philadelphia Phillies Academy (MLB)
Prepare curricula, conduct classes (motivated conversations, show English videos clips for debates, and spearheaded conversations to help promote a greater learning skill), Prepare quizzes and exams and ascertain their corrections, Lead teams in sessions in exercises and learning activities, Work with grammar, pronunciation, and vocabulary building, A variety of apps and tools were used to fortify the English language.
Verizon
Enhanced the onboarding process for the new hire's communication capabilities through the delivery of comprehensive training encompassing both spoken and written English, Emphasized achieving clarity, accuracy, and professional language usage, Extended training to critical customer service skills, equipping the new hire with effective strategies for navigating complex customer interactions and resolving technical issues, Integrated video resources, realia, and interactive role-playing scenarios to ensure a robust and practical learning experience.
Master’s Degree
Bachelor of Science Degree
Paralegal Degree
Certified Course
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Proficient in MS Office, Linux, SAP, VMWare, and other tools to support training and organizational needs.