Experienced in customer support across multiple industries with a strong background in team training, cloud computing, and communication skills. Adept at resolving client issues and enhancing team efficiency.
Handled customer inquiries across banking, healthcare, and travel sectors, focusing on quality support and issue resolution.
Provided effective communication and leadership training, enhancing team performance and client engagement.
Designed and delivered team training sessions on cloud computing, machine learning, and customer service skills.
Utilized Excel and Office Suite tools for data analysis, reporting, and process documentation.
Teleperformance
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IGT Solutions
Foundever
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Systems Engineering
High School
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