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David
Inside Sales & Customer Service Professional with over 19 years at Southwest Fastener
Contacto
Competencias
Proven ability to close deals, negotiate terms, and build long-term client relationships.
Skilled at resolving conflicts, addressing client needs, and ensuring high customer satisfaction.
Experienced in overseeing daily operations, quality control, and logistics for fast-paced environments.
Proficient in Salesforce and other CRM tools to track sales activities and streamline processes.
Strong analytical skills to identify issues and implement effective solutions quickly.
Resumen
Experienced inside sales and customer service professional with over 19 years at Southwest Fastener, complemented by entrepreneurial ventures. Skilled in client relations, inventory management, and negotiation, committed to delivering exceptional results.
Logros Clave
- Consistently managed high-volume inbound and outbound sales, enhancing customer satisfaction and retention.
- Led warehouse operations, improving efficiency and reducing order processing time.
- Built strong client relationships across multiple industries, leading to increased repeat business.
- Successfully transitioned from warehouse roles to inside sales, demonstrating versatility and growth.
- Owned and managed small businesses, developing entrepreneurial and operational skills.
Experiencia
Inside Sales / Customer Service
Receiving inbound company calls. Entering placed orders. Outside sales management. Handling calls/orders of multiple branches. Purchasing. Conflict resolution
Sales Associate
Salesman for all Powersports products including motorcycles, dirt bikes, side by sides, ATV’s, watercraft’s, trailers and parts and accessories. Service and warranty packages
Major unit salesman showroom
Inside sales
Inside sales
Worked every position from packaging up to warehouse manager. Promoted to inside sales. Back up for the will call counter and purchasing
Warehouse Manager
Day to day running of all warehouse operation. Order pulling. Packaging. Will-call. Driver management. Shipping/receiving. Quality control
Owner
Commercial and residential cleaning with over 50+ clients including area wide Jack in the Box and Denny's locations
Owner
Quality Control. Receiving blueprints of screws and testing them for approval
Flooring Specialist
Consulting with customers over flooring materials and patterns. Laying tile for various areas of the home including bathrooms and kitchens