Experienced inside sales and customer service professional with over 19 years at Southwest Fastener, complemented by entrepreneurial ventures. Skilled in client relations, inventory management, and negotiation, committed to delivering exceptional results.
Proven ability to close deals, negotiate terms, and build long-term client relationships.
Skilled at resolving conflicts, addressing client needs, and ensuring high customer satisfaction.
Experienced in overseeing daily operations, quality control, and logistics for fast-paced environments.
Proficient in Salesforce and other CRM tools to track sales activities and streamline processes.
Southwest Fastener
Receiving inbound company calls. Entering placed orders. Outside sales management. Handling calls/orders of multiple branches. Purchasing. Conflict resolution
Nash Powersports
Salesman for all Powersports products including motorcycles, dirt bikes, side by sides, ATV’s, watercraft’s, trailers and parts and accessories. Service and warranty packages
Ridenow Phoenix
Inside sales
Southwest Fastener
Worked every position from packaging up to warehouse manager. Promoted to inside sales. Back up for the will call counter and purchasing
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Strong analytical skills to identify issues and implement effective solutions quickly.
Southwest Fastener
Day to day running of all warehouse operation. Order pulling. Packaging. Will-call. Driver management. Shipping/receiving. Quality control
Southwest Cleaning
Commercial and residential cleaning with over 50+ clients including area wide Jack in the Box and Denny's locations
State Industrial Supply
Quality Control. Receiving blueprints of screws and testing them for approval
Consulting with customers over flooring materials and patterns. Laying tile for various areas of the home including bathrooms and kitchens