David

Demonstrated experience with Customer Support.

Demonstrated experience with Process Management.

Demonstrated experience with Team Leadership.

Demonstrated experience with Care Coordination.

Manage and track the lifecycle of legal cases, from intake to resolution., Serve as primary point of contact for clients, providing updates, collecting documentation, Draft and prepare legal documents, Coordinate with attorneys to ensure all case deadlines, court dates, and filings are met., Maintain detailed case records, databases, and legal files with a high degree of accuracy and confidentiality., Conduct preliminary research and fact-checking to support case preparation., Liaise with external entities (courts, government agencies, opposing counsel) to obtain records and manage legal processes.

Patient appointment scheduling, Medical record management, Insurance verification and billing, Patient communication, Prescription refills, Administrative tasks, HIPAA Compliance

Served as the primary person a member can reach out to for all their healthcare needs for United Health Care D-SNP Medicare Advantage plans, Care coordination, Benefit education, Patient advocacy., Answering health questions, Resolving claims or billing issues, Connecting with community resources, Planning for medical, transportation, and food needs, Scheduling appointments, Served as an interpreter for Spanish-speaking members