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D

David

Customer Service Agent with strong communication and problem-solving skills

Contacto

Pereira, Risaralda Department, Colombia
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided timely and effective assistance to customers through various channels.

Communication SkillsExpert

Utilized verbal and written communication to deliver clear information and resolve issues.

Attention to DetailsIntermediate

Maintained accurate records of customer interactions and processed information accurately.

AdaptabilityIntermediate

Adapted to different customer needs and varied call scenarios effectively.

Stress ToleranceIntermediate

Managed high-pressure situations during customer interactions efficiently.

Educación

High School Diploma
Universidad Tecnológica de Pereira (UTP)

Idiomas

EnglishC1

Resumen

Dedicated Customer Service Agent with extensive experience handling customer interactions, maintaining detailed records, and providing effective solutions, equipped with strong communication and adaptability skills.

Logros Clave

  • Handled inbound and outbound calls, addressing customer inquiries and complaints
  • Maintained detailed records of customer interactions in CRM system
  • Provided accurate information and solutions efficiently to customers

Experiencia

Customer Service Agent

Teleperformance
February 2022 - October 2023

Assisted with handling inbound and outbound calls and addressing customer inquiries and complaints., Maintained detailed records of customer interactions in the CRM system., Provided accurate information and solutions to customers efficiently.

Habilidades

Customer ServiceCommunication SkillsAttention to DetailsAdaptabilityStress Tolerance
Publicado en CazVid - 3 jul 2025
Ver más Servicio al Cliente en PereiraIn English
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