David avatar

David - Customer Support Specialist with 5+ years of diverse industry experience

Tegucigalpa, Francisco Morazán Department, Hondurasen
Progressed through roles in customer support, tech support, and sales across multiple companies
Provided comprehensive customer service, technical assistance, and sales support
Publicado en CazVid

Resumen

Dedicated Customer Support Specialist with over 5 years of experience in tech support, sales, and customer service across diverse industries.

Logros Clave

Habilidades

Customer SupportExpert

Handled customer inquiries and issues, ensuring satisfaction through effective communication.

Technical AssistanceAdvanced

Provided technical support and troubleshooting to clients, improving issue resolution times.

Sales AssistanceIntermediate

Supported sales processes and customer retention efforts to drive business growth.

Communication & EmpathyExpert

Utilized interpersonal skills to build rapport and deliver excellent customer service.

Time ManagementAdvanced

Managed multiple tasks efficiently in dynamic work environments to maintain productivity.

Idiomas

Spanish(Native)English(Advanced)

Experiencia

Customer Service Representative, Tech support, Sales

Teleperformance Honduras

September 2021 - April 2022

Customer service support, Tech support, Sales assistance

Customer Support Specialist

Results CX

June 2022 - December 2022

Customer support

Retentions, Tech Support, Sales and Customer Support Specialist

Intouch CX

April 2023 - October 2023

Customer retention, Tech support, Sales assistance, Customer support

Scheduling Assistant for Law Firms

Impact BPO

January 2024 - July 2024

Educacion

Instituto San Jose del Carmen

Bachelor of Sciences and Humanities

Completed November 2021
Este es mi perfil