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Dayanara
Customer Service Specialist with 12 years in call centers
Video resume
Costumer service
Costumer service for a limo company, also dispatch drivers and took care of emails too.
Contacto
Tijuana, Baja California, Mexico
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided direct support to clients via phone, email, and chat, ensuring customer satisfaction and issue resolution.
Communication SkillsAdvanced
Effectively managed customer interactions across multiple channels including phone, email, and chat.
Reservation ManagementIntermediate
Handled reservations, cancellations, and updates for clients in a customer service capacity.
Quality ControlIntermediate
Monitored and ensured quality standards in customer service interactions.
Educacion
Computing Career
Ecco Computación
Completed 2001
Idiomas
Ingles90%
Resumen
Experienced call center agent with over 12 years in customer support, specializing in reservations, communication, and quality assurance.
Logros Clave
- Managed customer service operations for over five years, handling reservations, cancellations, and updates via multiple channels.
- Handled diverse responsibilities including emails, chats, phone support, and quality control within call center environment.
- Gained extensive experience in dispatching drivers and coordinating customer communication for a limo company.
Experiencia
Pluma Nacional
ASCA American Service Company
RSI Company
Verican
Connempaty
GGA Solutions
Trans 24 HR
Habilidades
Customer ServiceCommunication SkillsReservation ManagementQuality Control
Publicado en CazVid - 3 jul 2025