Experienced call center professional with 5 years in technical support, customer service, and chat operations, skilled in communication and problem solving.
Provided support and assistance to customers, ensuring positive interactions and issue resolution.
Effectively communicated with clients across various channels, including phone and chat, adapting to different needs.
Identified and resolved client issues by analyzing situations and applying appropriate solutions.
Provided technical assistance to clients, troubleshooting various technical problems.
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