Dedicated professional with extensive experience in customer service, technical support, and vessel operations. Skilled in communication, problem solving, and multitasking in fast-paced environments.
Applied problem solving, multitasking, and communication skills in high-pressure customer interactions.
Provided technical and service support in call-center environments, resolving customer issues efficiently.
Supported vessel operations by following safety protocols and coordinating daily tasks.
Diagnosed mechanical issues and met service deadlines as an automotive mechanic.
Worked independently and in teams across various roles, demonstrating flexibility and communication skills.
Allied Global | Priceline & Travel Pass Group
Managed high volumes of inbound calls, Handled reservations, Updated systems accurately, Resolved customer concerns, Worked flexible schedules
Alorica | CenturyLink Legacy
Provided technical and service support, Handled multiple systems simultaneously, Escalated issues properly, Maintained professionalism
M/V Sea Ocean
Supported daily vessel operations following safety protocols, Coordinated tasks under pressure
Taller Bodden
Diagnosed mechanical issues, Met service deadlines, Worked independently and in teams
Sun & Fun / Foster’s Bar & Restaurant
Delivered high-quality customer service in fast-paced environments
High School Diploma
Automotive Mechanics
Basic Computing
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