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Denise
Customer Service Representative with 2+ years in hospitality and telecommunications
Contacto
San José, San José, Costa Rica
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Provided customer support by addressing inquiries and ensuring satisfaction.
Social Media & Web MaintenanceBeginner
Managed social networks and maintained website content for a rental business.
Administrative SupportIntermediate
Provided administrative assistance and front desk support at a tourism rental company.
Technical SkillsIntermediate
Utilized software tools including CCNAv7, Slack, and Microsoft Office in daily tasks.
Educación
High School Diploma
Completed 2022
IT Essentials: PC Hardware and Software
Cisco Networking Academy
Completed 29-09-23
CCNAv7: Introduction to Networks
Cisco Networking Academy
Completed 26-12-23
Switching, Routing, and Wireless Essentials v7.02
Cisco Networking Academy
Completed 07-04-24
CCNAv7: Enterprise Networking, Security, and Automation
Cisco Networking Academy
Completed 08-07-24
Idiomas
SpanishC2
EnglishC1
Resumen
Dedicated customer service professional with experience in hospitality and tourism sectors, proficient in social media management and basic technical skills.
Logros Clave
- Handled customer inquiries and ensured satisfaction in compliance with policies.
- Maintained web and social media presence for a rental business.
- Gained experience across customer service, admin support, and social media management.
Experiencia
Customer Service Representative
Foundever
26/06/23 - 26/11/24
Handled inquiries and ensured customer satisfaction in compliance with company policies and procedures.
Admin / Front Desk
El Spot Jaco Rentals (Tourism & Rentals)
March 2019 - March 2020
Web and Social networks maintenance.
Habilidades
Customer ServiceSocial Media & Web MaintenanceAdministrative SupportTechnical Skills
Publicado en CazVid - 3 jul 2025