Denzel - Medical Biller & Care Coordinator with bilingual expertise in healthcare

Handled billing and claims submission for insurance reimbursement, ensuring accuracy and compliance.

Provided support and correspondence in English and Spanish, facilitating clear communication with diverse clients.

Organized and managed mental health support appointments, ensuring effective service delivery.

Delivered remote and in-person support, resolving inquiries and managing customer experiences efficiently.

Edited videos for local businesses and social content, developing technical editing skills.

Processed and submitted medical claims with accuracy to insurance companies., Reviewed and corrected billing errors to ensure compliance with regulations., Communicated with providers, patients, and insurers in English and Spanish., Maintained detailed patient account records and documentation.

Coordinated mental health support services for clients in need., Scheduled and followed up on care provider appointments., Maintained confidentiality and HIPAA compliance in all communications.

Delivered bilingual support to members of U.S. healthcare plans., Explained benefits, processed claims, and resolved inquiries., Regularly met and exceeded satisfaction and performance targets.

Provided Spanish-English support for dental plan members., Handled high call volumes while maintaining quality standards.

Managed customer experience and resolved in-person issues., Trained new staff on customer interaction procedures.

Edited videos for local businesses and social content creators.