Deris

Demonstrated experience with Excellent communication skills.

Demonstrated experience with Ability to work in a team.

Demonstrated experience with Knowledge in customer service.

Managed hotel reservations and sales over the phone, assisting customers with bookings, cancellations, and special requests.

Collected customer information and verified who met the requirements to be transferred to the next agent for further assistance.

Handle customer accounts, processed payments, and negotiated payment arrangements in a professional and respectful manner.