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Derrik
Customer Service & Technical Support Agent with diverse experience
Contacto
La Ceiba, Atlántida Department, Honduras
Abierto a remoto
Disponible en CazVid
Competencias
Problem SolvingIntermediate
Applied troubleshooting and analytical skills to resolve customer issues.
Technical SupportIntermediate
Provided technical assistance and support to clients in a contact center setting.
Interpersonal SkillsIntermediate
Engaged effectively with customers to ensure satisfactory service and support.
Appointment SettingsBeginner
Managed scheduling and coordination of client appointments.
Educacion
High School Graduate
Macon Central
Completed September 2003
Bachelor Graduate
Jbse Trinidad Reyes
Completed November 2022
Idiomas
English
Spanish
Resumen
Experienced agent skilled in technical support, customer service, and appointment management, with a focus on problem-solving and interpersonal communication.
Logros Clave
- Provided customer service and technical support at Caribbean Contact Center
- Handled appointment scheduling and interpersonal interactions
- Developed problem-solving skills in technical environments
Experiencia
Customer service, technical support, appointment settings Agent
Caribbean Contact Center
January 2019 - 2020
Habilidades
Problem SolvingTechnical SupportInterpersonal SkillsAppointment Settings
Publicado en CazVid - 3 jul 2025