Professional profile
City Ambulance Service
Developed marketing strategies for existing services and new product launches.. Coordinated marketing strategies that raised awareness of ambulance services and safety measures.. Created marketing campaigns that enhanced community engagement for emergency services.. Established partnerships with local organizations to promote services.. Analyzed customer feedback to refine marketing strategies and address concerns.. Conducted market research to identify trends in healthcare and transportation needs.. Enhanced connections by traveling daily to various healthcare facilities within a 250-mile radius.. Worked directly with Healthcare teams and facilities across the region to work on established connections and to gain prospective clients.. Worked one-on-one with facility administration teams to address disputes and come to a mutual resolution.. Assisted additional Marketing representatives at Health Care facilities to assist in private and community events.. Coordinated and oversaw special events for private healthcare teams and residents.. Collaborated bi-weekly with regional marketing team to align on implementation plans.
West Texas Safety Training Center
Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.. Processed invoice payments and credit card transactions, ensuring accurate recording in account database.. Monitored past due accounts and pursued collections on outstanding invoices.. Reconciled daily cash receipts with total deposits on bank statements.. Answered customer inquiries regarding billings, payments, and account status, distributing month-end statements and resolving related concerns.. Generated daily invoices and distributed including using SAP programs.. Assisted in planning and coordinating high-volume company events, enhancing attendee experience and logistics.. Prepared yearly 1099's.. Provided step-by-step troubleshooting tips to clients.. Coordinated scheduling and registration for company events to ensure smooth operations.
Door Dash
Transported and delivered items safely, minimizing risk of damage or loss.. Handled customer service complaints professionally, strengthening customer trust and loyalty.. Delivered on-time shipments while resolving issues to enhance customer satisfaction.. Presented order bills and collected payments for deliveries.. Operated POS terminals to efficiently input orders, split bills, and calculate totals, enhancing overall customer experience.
IHOP
Executed opening and closing duties, including setting up dining area and restocking supplies, ensuring smooth restaurant operations.. Upheld high standards of sanitation in accordance with health department regulations.. Followed health safety guidelines when preparing and serving food products.
Academy Drilling
Managed inventory control of front office supplies to ensure availability and efficiency.. Supported other departments within the organization.. Assisted in onboarding processes for new employees.. Diligently handled and filed confidential employee documents.. Cross-trained employees for optimal Business Operational needs.. Assisted in the coordination of Nonprofit Board Meetings and Special Community wide and Private Member benefits and events.
High School Diploma