Dedicated customer service and sales professional with over 8 years of experience across the hospitality, credit, and telecommunications sectors. Skilled in administrative processes, team supervision, and client support, with a strong focus on operational efficiency.
Provided customer assistance, managed inquiries, and ensured client satisfaction.
Handled administrative duties including reporting, contract management, and document reception.
Engaged in sales activities, payment arrangements, and collections to support revenue goals.
Managed travel logistics, itinerary planning, and heavy machinery shipments.
Royal Caribbean - Conduent
Customer support, Payment reception, Payment arrangements, Administrative processes
Veros Credit
Client file management, Contracts, Administrative processes, Payment reception, Payments to providers
Veros Credit
Reporting, Team management, Document reception, Administrative processes
Telus international - NRG ERCOT
Payments, Reporting, Customer service, Knowledge in electricity services, Sales, Collections
High School Diploma
Bachelor’s Degree
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Supervised team members and coordinated reporting and client servicing activities.
