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Diana
Data Analyst with 3 years of experience in healthcare analytics
Contacto
Competencias
Applied statistical methods and data visualization tools to interpret healthcare data.
Utilized SQL for querying databases and extracting relevant datasets for analysis.
Developed scripts for data cleaning and automation of analysis workflows.
Coordinated multidisciplinary teams to deliver analytics projects within deadlines.
Created dashboards and reports using Tableau and Power BI to communicate findings.
Educacion
Resumen
Dedicated data analyst with expertise in healthcare data management, analysis, and visualization.
Logros Clave
- Led data collection and analysis projects to support clinical decision-making
- Developed dashboards that improved data accessibility for healthcare providers
- Streamlined data entry processes, reducing reporting errors
Experiencia
Billing Department Agent
Handling general insurance information with patients, Negotiation of payments, discounts, documentation, taking approvals and denials from insurance companies
Prior Authorizations Agent
Handling general insurance information with patients, Negotiation of payments, discounts, documentation, taking approvals and denials from insurance companies
Customer Service Representative
Customer service tracking packages for Fedex, scheduling pick ups, correcting addresses, opening cases, complains management.
Customer Service Agent
Customer service calls in English to UPS users, Handling customer service chats in English, delivery changes
Quality Analyst
Quality analysis to agents phone calls, provide weekly feedback to agents, updates about promotions
Customer Service Agent
Taking customer service calls in English for Sears, scheduling repairs, registering complains and selling guarantees