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diana
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Demonstrated experience with MS-DOS.
Demonstrated experience with Windows (95–11).
Demonstrated experience with Solaris.
Demonstrated experience with Microsoft 7.
Demonstrated experience with Windows XP.
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Professional profile
Experiencia
Lead BA/QA
Led BA/QA testing group for financial venture capital clients. Managed full SDLC testing phases (manual & automated). Created BRDs, functional requirements, test scripts, and test cases. Conducted UAT testing and sign-off procedures. Delivered presentations to C-level executives. Oversaw offshore QA teams and led a team of 8 testers. Implemented Agile and Scrum methodologies. Defined QA entry/exit criteria and ensured quality code delivery. Developed training materials and use cases. Managed project scope, schedule, cost, and change control. Reported metrics and drove process improvements. Conducted testing for biotechnology and medical technology companies. Gatekeeper for the CEO, managed calendars and correspondence
Lead BA/QA
Managed multiple small to mid-size production changes with end-to-end delivery. Coordinated activities across internal teams and third-party vendors. Facilitated code delivery and promotion across FTP, test, stage, and production environments. Oversaw QA and UAT processes to ensure quality releases. Delivered and maintained project documentation and release communications. Tracked defects and collaborated with development leads for resolution. Managed project budgets and financial reporting. Documented production requests and coordinated work orders. Identified changes in scope, schedule, and cost; performed risk management. Led quality management and integration testing efforts. Maintained SharePoint documentation and coordinated lessons learned. Managed Web Trends account access and operational project aspects
AVP BA/QA Analyst
Created and analyzed BPT scripts, audit reports, and first pass analysis. Developed tracking tools: Overtime, Downtime, Variance, and Trending reports. Built macros, pivot tables, and charts for data visualization. Led process improvement initiatives and governance through metrics. Tracked KPIs to optimize Quality Centre of Excellence (QCOE) performance. Forecasted productivity and ensured adherence to QA standards. Provided training and tools to internal teams. Partnered with Chief Quality Officer and cross-functional project teams. Conducted root cause analysis and impact assessments. Defined QA entry/exit criteria and ensured code quality. Established end-to-end testing strategies and checkpoints. Coordinated enterprise releases and defect management. Created documentation, org charts, and headcount files
Senior Business Analyst / Quality Assurance Analyst
Reviewed record layouts and created detailed test cases. Led test strategy meetings with multiple transmitters. Streamlined QA processes and testing strategies. Designed and executed test scenarios for tax-related financial products. Conducted functional and regression testing across multiple platforms. Developed File-Aid procedures and executed mainframe test jobs using JCL, SPUFI, TSO, ISPF. Verified data using SQL queries and posted results to reporting databases. Created master test plans and testing procedures. Managed data transmission and record verification between HSBC and business partners. Used Quality Centre/Test Director for test planning and defect tracking. Trained QA teams and business users. Authored functional requirements and performed UAT. Conducted performance and stress testing with Load Runner. Led production validation testing for releases and year-end operations. Performed backend testing with complex joins and subqueries. Created packages, triggers, functions, and cursors. Managed offshore QA teams. Applied Waterfall methodology, RUP, and use case development. Acted as liaison between business and technical teams
Senior BA/QA Analyst
Tested complex orders, futures, options, and fixed income products. Supported multiple builds and releases concurrently. Collaborated with London exchange teams and developed US–EU trading portal. Conducted UAT and prototyping of business rules. Delivered client needs analysis and financial market insights. Executed manual and automated regression testing. Integrated Windows and Unix/C++ applications using XML mapping tools. Worked with FIX protocol and tag templates. Used shell scripting for automation and testing. Supported Liffe and European exchanges. Managed offshore QA teams. Applied Waterfall methodology, RUP, UML, and stakeholder engagement. Authored functional specifications and business rules
Senior BA/QA Analyst
Developed and executed test scenarios for RAL, HRAL, and other financial products. Conducted functional and regression testing. Authored File-Aid procedures and executed mainframe test jobs. Verified data using SQL and posted results to reporting databases. Created master test plans and QA procedures. Managed data transmission testing with business partners. Used Quality Centre/Test Director for test planning and defect tracking. Trained QA teams and business users. Authored functional requirements and performed UAT. Conducted performance testing with Load Runner. Led production validation testing for releases and operations. Performed backend testing and database validation. Managed offshore QA teams. Applied Waterfall methodology, RUP, and stakeholder engagement
Lead Quality Assurance Specialist
Provided QA support for content delivery and billing systems. Created test cases, plans, and methodologies. Conducted unit, integration, system, and regression testing. Coordinated releases with developers and project managers. Supported migration and source code validation. Used SQL Navigator and shell scripting for testing C++ applications. Participated in cross-departmental meetings. Worked in Agile/Scrum environment. Led QA efforts across diverse projects including WAP, PDA, and mobile testing
Commissions Analyst
Created test plans, cases, and QA templates. Tested mutual fund applications in a call centre environment. Trained on Silk Test and used Gnatts bug tracking system. Conducted manual and automated testing of C++ applications. Used Unix commands and shell scripting. Operated in Agile/Scrum environment
Editor and Author
Worked at a publishing company with doctors and professors and wrote and edited educational material. Edited books to aid medical students to prepare for their MCAT examinations. Created flash cards to aid nursing students to prepare for their NYCLEX examinations. Wrote a review book with other doctors to help medical students prepare for their USMLE examinations. Wrote a review book with other Professors to help high school students prepare for the SAT examinations
Research Analyst
Conducted research in the nephrology department on the age related response of the vasopressin hormone in cystic fibrotic and non-fibrotic kidney tissue. Compiled test data. Publications in medical journals. Use of staining techniques, centrifuge, electron microscopy and other instrumentation. Equipment maintenance. Testing and analysis. Biological assays. Compliance. Sample handling. Data management
Marketing Analyst
Gathered and interpreted data on consumer behaviour and market trends using surveys and interviews. Used data analysis techniques and communication. Reported results in graphical format to decision makers and clients. Used data driven insights to guide insights in marketing and product development
Retail Sales Associate
Greeting customers. Product assistance. Operating the point-of-sale system. Product knowledge. Inventory management. Restocking shelves. Inventory management. Merchandise presentation. Theft prevention. Customer service. Maintaining store appearance